Privacy Policy

Effective Date: September 29, 2026

Last Updated: September 29, 2026

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Wing Snob ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your information when you visit our website at wlngsnob.top, place orders through our platform, or otherwise interact with our services. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our site and services immediately.

This Privacy Policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act) as enforced by the Federal Trade Commission. We take our obligations under these laws seriously and strive to maintain transparent data practices at all times.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

1. About Wing Snob

Wing Snob is a food service business operating in the United States. Our platform allows customers to browse our menu, place food orders, make payments, and enjoy a premium dining experience. We operate both online and in physical locations, and this Privacy Policy covers all interactions that involve the collection of personal data.

Company Name: Wing Snob
Email: [email protected]
Website: wlngsnob.top

For all privacy-related inquiries, please contact us at [email protected].

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you create an account, place an order, contact our customer support team, subscribe to our newsletter, or otherwise interact with us, you may voluntarily provide us with personal information, including but not limited to:

Identity Information: First name, last name, username or similar identifier
Contact Information: Email address, telephone number, billing address, delivery address
Payment Information: Credit card details, debit card details, billing information (note: full payment card data is processed by our third-party payment processors and is not stored on our servers)
Account Credentials: Username, password (stored in encrypted form), and security questions
Order Information: Food items ordered, special dietary requests, order history, preferences, and feedback
Communications: Content of messages you send us, including customer support inquiries, reviews, and survey responses
Marketing Preferences: Your preferences regarding receiving marketing communications from us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, pixels, log files, and similar tracking technologies. This may include:

Device Information: IP address, device type, operating system, browser type and version, device identifiers, hardware model, and mobile network information
Usage Data: Pages visited, time and date of visits, time spent on pages, links clicked, referring URLs, exit pages, and browsing behavior on our website
Log Data: Server logs, error logs, and access logs that record your interactions with our platform
Location Information: General geographic location inferred from your IP address; precise location data only if you explicitly grant permission through your device settings
Cookie Data: Information collected through cookies and similar tracking technologies (see Section 8 for more details)
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Social Media Platforms: If you connect your social media account to our services or log in using a social media account (such as Facebook, Google, or Apple), we may receive profile information, email address, and other information you have made available on those platforms
Analytics Providers: Third-party analytics services may provide us with aggregated and anonymized data about how users interact with our website
Payment Processors: Our payment processing partners may share transaction confirmation information and fraud prevention data with us
Delivery Partners: If we use third-party delivery services, those partners may share information related to your delivery, including confirmation of delivery completion
Marketing Partners: We may receive information from our marketing partners about your potential interest in our products and services

2.4 Sensitive Personal Information

We generally do not seek to collect sensitive personal information. However, if you voluntarily provide information about dietary restrictions, allergies, or health-related food preferences, we treat such information with heightened care in accordance with applicable law. We do not sell sensitive personal information and use it solely to fulfill your food service requests.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. We will only use your personal information when the law allows us to do so. Most commonly, we use your information in the following circumstances:

3.1 Providing and Managing Our Services

To process and fulfill your food orders, including coordinating with kitchen staff and delivery personnel
To create and manage your user account
To process payments and refunds securely
To send you order confirmations, receipts, and status updates
To handle returns, complaints, and customer service inquiries
To provide personalized menu recommendations based on your order history and preferences
To manage your loyalty rewards or promotional credits, if applicable

3.2 Analytics and Service Improvement

To analyze how our website and services are used in order to improve functionality and user experience
To conduct internal research and development
To monitor and analyze trends, usage, and activities in connection with our services
To measure the effectiveness of our marketing campaigns and promotional activities
To identify and fix technical issues, bugs, and errors on our platform
To generate aggregated, anonymized reports about user behavior and preferences

3.3 Marketing and Communications

To send you promotional emails, newsletters, special offers, and information about new menu items, with your consent where required by law
To display targeted advertisements on our website and third-party platforms based on your interests and browsing behavior
To administer contests, promotions, surveys, and other marketing initiatives
To personalize your experience and deliver content and product offerings most relevant to your interests

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related communications necessary for the operation of your account.

3.4 Legal and Compliance Purposes

To comply with applicable laws, regulations, legal processes, and governmental requests
To enforce our Terms of Service and other agreements
To protect the rights, property, and safety of Wing Snob, our customers, and others
To detect, prevent, and address fraud, unauthorized access, and other illegal activities
To maintain records as required by food safety regulations, tax laws, and other applicable statutes

3.5 Business Operations

To manage our business relationships with vendors, partners, and suppliers
To evaluate and conduct mergers, acquisitions, or other business transactions
To maintain the security and integrity of our systems and infrastructure

4. How We Share Your Information

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, subject to contractual obligations to keep your information confidential and use it only for the purposes we specify. These service providers may include:

Payment Processors: To securely process credit card and other payment transactions
Delivery Partners: To coordinate and complete food delivery to your specified address
Cloud Storage and Hosting Providers: To store and process data on our behalf
Email Service Providers: To send transactional and marketing emails
Analytics Providers: Such as Google Analytics, to help us understand website usage patterns
Customer Support Tools: Software platforms that help us manage customer service inquiries
Marketing Platforms: To run targeted advertising campaigns on digital platforms
Fraud Prevention Services: To help us detect and prevent fraudulent transactions

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or regulatory body). This includes:

Complying with a subpoena, court order, or other legal process
Responding to lawful requests from law enforcement agencies
Protecting the rights or property of Wing Snob or others when we believe disclosure is necessary
Responding to emergency situations that threaten the physical safety of any person

4.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit consent to do so.

4.5 Aggregated or Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers. Payment information is encrypted using PCI-DSS compliant processes.
Access Controls: Access to personal information is restricted to authorized employees and contractors who need it to perform their job functions. We implement role-based access controls and regularly review access permissions.
Password Security: User passwords are stored in hashed and salted form using strong cryptographic algorithms. We do not store plaintext passwords.
Regular Security Assessments: We conduct periodic security audits, vulnerability assessments, and penetration testing to identify and address potential security weaknesses.
Data Minimization: We collect only the personal information necessary for the purposes described in this Privacy Policy and retain it only for as long as needed.
Incident Response: We maintain an incident response plan to address data breaches promptly and will notify affected users and regulatory authorities as required by applicable law.

5.2 Limitations

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe your account has been compromised), please contact us immediately at [email protected].

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights with respect to your personal information. We are committed to honoring these rights promptly and in accordance with applicable law.

6.1 Rights Available to All Users

Right to Access: You have the right to request information about the personal data we hold about you, including the categories of information collected, the purposes for which it is used, and the third parties with whom it is shared.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., where we are required by law to retain certain records).
Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.

6.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the specific pieces of personal information we have collected about you, the categories of personal information collected, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request deletion of personal information we have collected about you, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing: We do not sell your personal information. However, to the extent that any sharing of your information for cross-context behavioral advertising constitutes a "sale" or "sharing" under California law, you have the right to opt out. You may exercise this right by contacting us at [email protected].
Right to Limit Use of Sensitive Personal Information: You may direct us to limit our use and disclosure of sensitive personal information to what is necessary to perform services for you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, provide a different level of quality, or suggest that you may receive different treatment for exercising your privacy rights.
Right to Data Portability: You may request a copy of your personal information in a portable, machine-readable format, to the extent technically feasible.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by:

Email: [email protected]
Website: wlngsnob.top

We will verify your identity before processing your request. This may involve asking you to confirm certain information associated with your account. We will respond to your request within 45 days of receipt. If we need additional time, we will notify you and may extend our response period by an additional 45 days.

You may authorize an agent to submit requests on your behalf. Authorized agents must provide written authorization from you and, in some cases, we may require you to verify your identity directly with us.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply are as follows:

Account Information: Retained for the duration of your account and for a period of up to three (3) years after account closure, to allow for dispute resolution and legal compliance
Order and Transaction Records: Retained for a minimum of seven (7) years to comply with tax, accounting, and food safety record-keeping requirements under applicable federal and state law
Customer Support Communications: Retained for up to two (2) years from the date of the communication
Marketing Preferences and Consent Records: Retained for as long as you remain a customer and for up to three (3) years thereafter as evidence of compliance
Usage and Analytics Data: Typically retained in identifiable form for up to two (2) years, after which it may be anonymized and retained indefinitely for statistical purposes
Cookie and Tracking Data: Varies by cookie type; session cookies are deleted when you close your browser, while persistent cookies are retained for periods ranging from 30 days to two (2) years
Fraud Prevention Records: May be retained for up to five (5) years to support fraud investigation and prevention activities

When personal information is no longer needed, we will delete, anonymize, or securely destroy it in accordance with our data retention and disposal policies.

8. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage objects, and other similar technologies to collect information about your browsing activities on our website and to provide, personalize, and improve our services.

8.1 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the website to function properly. These enable core features such as security, network management, and account access. You cannot opt out of these cookies.
Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics. We use tools such as Google Analytics for this purpose.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences, language settings, and shopping cart contents.
Targeting and Advertising Cookies: Used to deliver advertisements relevant to your interests, both on our website and on third-party platforms. These cookies track your browsing habits across websites.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or to be notified when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy available at wlngsnob.top.

8.3 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Currently, our website does not respond to DNT signals, as there is no uniform standard for how websites should respond to such signals. We will update our practices if a standard is established.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13, in accordance with the Children's Online Privacy Protection Act (COPPA). We also do not target our services at minors under 18 years of age.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. If we discover that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our systems.

By using our website and services, you represent and warrant that you are at least 18 years of age. We reserve the right to restrict access to our services to individuals who cannot verify their age.

10. International Data Transfers

Wing Snob is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.

We take appropriate steps to ensure that any international transfers of personal information are conducted in compliance with applicable law and that adequate protections are in place to safeguard your information. Where required, we rely on appropriate legal mechanisms, such as standard contractual clauses, to facilitate cross-border data transfers.

By using our services, you acknowledge and consent to the transfer of your personal information to the United States and its processing in accordance with this Privacy Policy.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

Third-party services we may integrate with include, but are not limited to, social media platforms, payment gateways, delivery tracking systems, and review platforms. Your interactions with these services are governed by their respective privacy policies.

12. FTC Act Compliance and Consumer Protection

Wing Snob is committed to complying with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce. Our privacy practices are designed to be transparent, accurate, and consistent with our stated commitments. We do not engage in deceptive data collection or use practices, and we strive to provide our customers with clear and honest information about how their data is handled.

If you believe that our data practices are unfair or deceptive, you may file a complaint with the Federal Trade Commission (FTC) at ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).

13. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can attempt to resolve the issue directly.

13.1 Contact Wing Snob

You may submit a privacy complaint or inquiry to us using the following contact information:

Email: [email protected]
Website: wlngsnob.top

We will acknowledge receipt of your complaint promptly and aim to investigate and respond within 30 days of receiving your complaint.

13.2 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response to your complaint, you have the right to file a complaint with the appropriate regulatory authority. Depending on your location and the nature of your complaint, relevant authorities may include:

Federal Trade Commission (FTC): ftc.gov/complaint | 1-877-382-4357 — for consumer protection and unfair or deceptive trade practices
California Privacy Protection Agency (CPPA): cppa.ca.gov — for California residents asserting rights under the CCPA/CPRA
State Attorney General: Most states have an Attorney General's office that handles consumer privacy complaints. Visit your state's official government website for more information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will:

Post the updated Privacy Policy on our website at wlngsnob.top with a new "Last Updated" date
Notify you by email if you have an account with us and the changes are material
Display a prominent notice on our website informing you of significant changes

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Specific State Privacy Rights

15.1 California Residents

In addition to the rights described in Section 6, California residents may also be entitled to receive information about the categories of personal information disclosed to third parties for their direct marketing purposes during the preceding calendar year, pursuant to California Civil Code Section 1798.83 ("Shine the Light" law). To make such a request, please contact us at [email protected].

15.2 Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information. As stated in this Privacy Policy, we do not sell personal information. If you have questions, you may contact us at [email protected].

15.3 Virginia, Colorado, Connecticut, and Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws may have rights similar to those described in Section 6, including rights to access, correct, delete, and port their personal data, as well as the right to opt out of targeted advertising and profiling. To exercise these rights, please contact us at [email protected].

16. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us using the information below. We are here to help and will respond to your inquiry as promptly as possible.

Company Name	Wing Snob
Email Address	[email protected]
Website	wlngsnob.top

When contacting us about a privacy matter, please include your full name, the email address associated with your account (if applicable), and a clear description of your request or concern. This will help us process your inquiry as quickly and efficiently as possible.

We are committed to working with you to resolve any privacy concerns you may have. If, after contacting us, you feel your concern has not been adequately addressed, you retain the right to escalate your complaint to the appropriate regulatory authority as described in Section 13.2.

This Privacy Policy was last updated on September 29, 2026. Wing Snob reserves the right to modify this policy at any time, and changes will be effective upon posting to wlngsnob.top. Thank you for trusting Wing Snob with your personal information. We value your privacy and are dedicated to maintaining the highest standards of data protection.